Our IT Monitoring Service Portfolio around E2E Monitoring


We offer you our assistance – from the implementation of a monitoring pilot through to support in data analyses during productive operation – with a team of experienced professionals.

Any further questions ?

  • PILOT IMPLEMENTATION AND PROOF OF CONCEPT


    Together with our consulting team we plan and implement a monitoring pilot especially designed to meet your demands and requirements, or – in a Proof of Concept – we demonstrate our performance under live conditions.
    Thanks to our ample experience in the operation of monitoring solutions and in Best Practice approaches, we are able to set up a test environment pretty quickly. So, in a very short time, you can evaluate how our tool performances in daily operation and within your own setting.

  • INTRODUCTION TO TOOLS AND OPERATION


    Once you have made your decision in favor of our tool suite, we make every effort to perform a smooth implementation of the solution: You define the basic conditions, like e.g. XS-Agents locales, server infrastructure, access information; we assist you in setting up the best-possible operations environment and, in addition, provide you with a well-structured operations manual.

  • SCRIPTING GUIDANCE FROM THE PROS


    Let our team of experts assist you in creating and setting up your first monitoring scripts: in on-the-job trainings we show you at the very beginning how to quickly and efficently build scripts, design reusable code snippets and function libraries, write browser-specific code, etc.
    With the support of our experts we create functional, high quality scripts for the workflows you actually want to monitor; or we provide you with application-specific master scripts – consisting of the essential frameworks for monitoring scripts – which you can use as drafts in the development of further scripts.

  • TRAINING AND QUALIFICATION


    Precisely tailored to your individual requirements, our trainers compile the optimum bundle of standard and customer traninings, for example:

    • User and administrator workshops
    • Scripting: nuts and bolts
    • Creation of reports and dashboards
    • Best Practice workflows and tools for change management

  • OPEN QUESTIONS ?


    shouldn’t bother you – our support can be reached via phone or e-mail, whatever suits you best.
    You have special demands regarding reaction and problem solving times? Contact us – we surely can find precisely the right support concept for your needs.